💡 With Teammeter, it’s possible to accurately reproduce any organizational structure, whether it’s a start-up or a corporation with several hundred thousand employees.
The organization structure in Teammeter consists of Teams, Units, and Sub-units. This structure allows for clear organization, efficient management, and structured competency tracking.
📌 Introduction:
To create teams or units, simply click the ‘+’ icon next to the relevant section.
Each level of the organizational structure—whether a team, unit, or sub-unit—has its own:
✔ Dashboards – Aggregating data from all teams within a unit or sub-unit.
✔ Skills Matrix (only at the team level) – Tracking competencies and skill levels.
✔ Competency Overview (at unit and sub-unit level) – Identifying available and missing competencies.
✔ Mandatory Training Matrix – Monitoring compliance and training progress.
🔎 Note:
- At the unit and sub-unit level, you can view an overview of available and missing competencies rather than a full Skills Matrix.
- The Skills Matrix is available only at the team level, allowing teams to track individual and collective skill levels.
To ensure data confidentiality, dashboards are located in private spaces within the organizational structure. This prevents direct comparisons between units at the same level while still allowing for detailed performance insights within each section.
Understanding the three spaces in Teammeter
Teammeter consists of three key spaces, each serving a distinct purpose:
- Company Space – The central hub for managing organization-wide settings and resources.
- Unit Space – A focused area for managing specific business units within the company.
- Team Space – The workspace for teams to collaborate, develop skills, and track progress.
How does access work?
- Every member added to a team via the Members page automatically gains access to the Company Space and can track the organization’s overall progress.
- Each Unit Space is accessible to its respective teams and sub-units, ensuring a structured flow of information.
📌 For example: As a team member, you have automatically access to the Company Space and can view company-wide metrics in the dashboard.
💡 Important! Adding a member to a unit or the company grants them specific permissions to perform tasks and access certain content. This is because they take on a distinct role within the organization, such as managing different units or overseeing content for multiple teams/units – for example, as a team coach or unit manager.
The same applies at the company level. Inviting a user to this section grants them access to specific views and actions, such as editing the skills catalog, managing training, roles, and templates.
Let’s dive into the details to explore the differences between the three spaces in Teammeter:
🏢 The company space:
The Company Space serves as the central hub for managing the entire organization. It provides access to company-wide dashboards and enables key stakeholders to oversee strategic initiatives.
Features of the Company Space
- Dashboards with an overview of organizational progress.
- Skills Matrix – Track skill levels across the entire company.
- Skill Catalog Management (if assigned the Skill Catalog Administrator role).
- Health checks & action plans – Improve organizational performance.
User Roles & Permissions in the Company Space
If you want to learn more about roles and permissions in the company space, please refer to the documentation Roles and Permissions in Teammeter.
Who has access?
- Admins, HR Officers, Skill Catalog Administrators, and authorized users have access to the Company Space.
Who can create the Company Space?
- The Company Space is created automatically and managed by system administrators.
What happens when you invite a user to the Company Space?
- Granting access to this space allows users to:
- View the company dashboard and health checks.
- Manage the skill catalog (if they are a Skill Catalog Administrator).
- Create feedback and check-in templates (if they are an HR Officer).
This space ensures that key stakeholders, such as HR managers and administrators, can effectively manage company-wide settings and resources.
🔎 The Unit space:
The Unit Space is designed for managing specific units within the company. It provides a structured way to track performance, skill levels, and mandatory training at the unit level.
Features of the Unit Space
- Unit Dashboards – Track progress and key performance indicators.
- Skills Matrix – Identify available and missing skill levels.
- Training Matrix – Monitor mandatory training completion.
- Health checks – Assess team well-being and engagement.
Who has access?
Unit members, Coaches, and Admins can access the Unit Space.
Who can create Unit Spaces?
Unit spaces can be created by the Company Admin and the Coach.
🔎 Reminder:
- A Coach cannot create a unit but can delete it if they are the owner.
- A Coach can modify or delete information, as well as add other Coaches or external personnel to the team.
Coach Responsibilities in the Unit Space:
- Modify permissions for users in the unit.
- Manage the unit’s configuration.
- Delete data and remove the unit.
- Invite or remove members.
💁♀️ The Team space:
The Team Space is where team collaboration happens. It includes a team dashboard and key tools for managing projects, training, and skill development.
Features of the Team Space
Team members can access:
- Skills Matrix – A key tool for competency development:
- Define the required skill levels within your team.
- Identify risks related to delivery capability and compliance.
- Accelerate knowledge transfer and team growth.
- Training Matrix – Ensure employees receive the right training:
- Suggest training courses from the Teammeter catalog or your preferred LMS.
- Track mandatory training completion.
- Document training records for compliance certifications (e.g., ISO 9001, ISO 27001).
- Automatically send training reminders to employees.
- Health Checks – Monitor team well-being and performance.
- Retrospectives – Reflect on past performance and improvements.
- Action Plans – Plan and execute strategic improvements.
Who has access?
- Team members, Coaches, and System Admins (who can edit teams and invite themselves if needed).
Who can create Team Spaces?
- Company Admins and Coaches can create teams.
🔎 Reminder:
- A Coach cannot create a team but can delete it if they are the owner.
- A Coach can modify or delete information, as well as add other Coaches or external personnel to the team.
User Roles & Permissions in the Team Space
Employees (Internal Staff Members)
Employees are team members with access to the Team Space. They can:
- Manage their personal profile
- View team-related data (depending on their permissions)
- Participate in skill and training development
Coach Responsibilities in the Team Space:
- Modify permissions within the team.
- Owns the team configuration.
- Can delete data and remove the team.
- Can invite or remove members.
🔑 Key Takeaways:
📌 The Company Space is for organization-wide management and compliance.
📌 The Unit Space is for managing specific units, tracking skills, and training.
📌 The Team Space is for day-to-day collaboration, competency development, and teamwork.